Frequently Asked Questions

Can I put my services on hold while I'm on vacation?

While you do have the option to put your service on hold when you go on vacation, we strongly encourage you to consider allowing the service to continue while you're gone. Your plants will continue to grow while you are away, and it can take extra time to catch up from missed visits. If access restrictions will prevent us from servicing your yard, please let us know at least 48 hours before your next scheduled service.

Please note that we can’t discount your hold period from your monthly fees since we will continue to reserve your spot on our schedule while you’re gone and will need to do extra work when you return to get things all caught up.