Frequently Asked Questions

Can you accommodate preferences for service on a specific day of the week or at a specific time?

To offer you a competitive subscription price, we provide our gardeners with fixed routes that reduce driving and allows them to spend more time gardening. Hence, we may be unable to accommodate extensive scheduling constraints. You can block up to 10h over a week, if you have a strong preference for avoiding those specific times. Your gardener will not arrive during those times. The hours to avoid can be distributed whichever way is most helpful for you (e.g., “avoid every day 12 - 2pm”  or “Avoid Monday 7:30 am - 5:30pm").