Frequently Asked Questions

Change notification settings

You can change your notifications via the Notifications page in your account.

There are three types of notifications:

Regular yard maintenance visits
These are reminder notifications sent 2 days before each yard maintenance visit (lawn mowing, spray, and hedging).

One-time service visits
These are notifications that are sent 2 days before one-time visits for non-recurring services purchased from the store (e.g., large tree pruning).

Completed visits
These are notifications that are sent after a service visit is completed. You can also rate your service from these notifications.

You can choose how notifications are sent for each type: email or text message.